Walmart praised for new shopping cart design set to launch in stores

Walmart customers are heaping praise on the company for a new trolley it plans to introduce across all stores in the coming months. This follows the backlash the retailer faced over its previous trolley update.

Walmart has declared that Caroline’s Carts will be made available in every one of its Neighborhood Markets and Supercenters. These trolleys are tailored for children and adults with special needs.

They stand out from regular trolleys because they feature a seat near the handle, which faces the person pushing it. Additionally, this seat is equipped with a buckle and strap to ensure the safety of the seated individual, reports the US Sun.

The retail giant has shared its intention to have these innovative trolleys in every store by January 2025. Walmart announced this news via a Facebook post and included a video demonstrating how the trolleys function.

“These comfortable carts are designed to help caregivers of children and adults with disabilities navigate our stores using one single cart, making it more accessible, convenient and inclusive for all to shop with us,” the announcement read.

Facebook users have lauded Walmart for this initiative and its commitment to inclusivity. “I saw one of these yesterday, what a wonderful offering this is for families and caregivers! ” one user commented. “Thank you thank you thank you! ” exclaimed another.

“My daughter has Rett and I wouldn’t be able to shop so comfortably with her without these Caroline Carts!” However, a user also pointed out a possible hazard associated with the new trolleys.

“Just like the electric carts people are going to abuse the fact that they’re available every chance they get! ! ” one person commented. “The drunks are going to have with them also!!”.

Facebook users chimed in on the discussion, expressing their enthusiasm for the new addition. “Amazing!! ” their comment read.

However, Walmart has no plans to replace their standard shopping carts with Caroline’s Carts, which will be an addition, not a replacement.. Walmart’s last update to their shopping carts caused quite a stir among customers.

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The revamp affected the regular trolleys found in stores. New features included a slot for phones and a holder for water bottles, along with an enlarged child seating area.

The updated design also raised the height of the handlebar from 39.75 inches to 43.3 inches. Several shorter shoppers posted photos showing the new handlebars reaching up to their chests.

“The new layout and displays in the store are nice, but what’s with the tall shopping carts? I don’t like them at all,” one customer complained. “If I had a child in the seat I wouldn’t even be able to see over them,” she continued.

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