Aer Lingus strikes LIVE – Crunch talks fail as thousands face travel disruption

If you booked directly with aerlingus.com or through the mobile app, and your itinerary does not include any flights with another carrier (other than an Aer Lingus Regional flight operated by Emerald Airlines):

1. Change your flight online

Aer Lingus will waive the fare difference and change fee if you rebook your flights to a later date.

Any fare difference will be reimbursed for changes within the same cabin type (Business/Economy) as your original booking.

Submit your reimbursement request.

2. Request a refund voucher for future travel

You can apply for a refund voucher for the full value of your flight, all vouchers are eligible for use for five years from the date of issue.

See terms and conditions.

3. Request a refund

You can apply for a refund to the original form of payment for the full value of your flight.

Please see information on your rights under Regulation (EC) 261/2004.

If you booked through a travel agent or another airline or your itinerary includes a flight with another airline (other than Aer Lingus Regional operated by Emerald Airlines):

– For bookings made through a travel agent or another airline, please contact them directly to manage your booking. Unfortunately, Aer Lingus is unable to assist directly in these cases.

– If you made your booking through Aer Lingus but your itinerary includes a flight operated by another airline (other than Aer Lingus Regional operated by Emerald Airlines), please contact Aer Lingus to manage your booking.

– Please note in relation to bookings made with a travel agent or another airline, you may not apply for a refund voucher but you can apply for a cash refund.