NEW YORK, NY / ACCESSWIRE / July 4, 2024 / In this digital age where advancement of technologies keeps an industry moving forward, user experience (UX) plays a major role in bringing these innovations to the end user. As a global player in the cinema exhibitor software market CINEsync has utilized the power of good UX to bring the latest technologies to the cinema exhibitors and their patrons.
By transforming cinema operations and enhancing customer engagement with a user centered approach, CINEsync has significantly boosted revenue for many theater chains around the world. CINEsync provides an across-the-board cloud-based software solution that streamlines all levels of movie theater management, both on the administrative and customer ends.
CINEsync is developed and managed by LAYOUTindex, a well reputed enterprise software development company that’s built on core values of user research and experience. Built on such foundations, CINEsync has inherited this user centric approach since the beginning. First developed as an MVP for a corporate customer, LAYOUTindex soon saw the software’s potential. In 2018, they partnered with a technology provider in France to expand the scope of the application to serve the business management needs of a larger theater chain. By 2021, the software was re-engineered to be launched as a SaaS to serve a broader client base, giving birth to CINEsync. And now CINEsync is trusted by a diverse range of independent exhibitors to large scale cinema chains of 15+ countries in 5 continents to bring success to their businesses.
CINEsync’s seamless user flows, intuitive interfaces and simplified operations has played a pivotal role in boosting the revenue of these cinemas.
Consistent operational flows
Cinesync has mastered the art of balancing the complexity of the cinemas requirement and enhancing the efficiency of operations with simplified user flows. With thorough user research and iterative developments, CINEsync has been able to create clear, straightforward and simplified methods of managing day-to-day administrative tasks such as scheduling of screenings, restaurant operations and inventory management. The user-friendly designs make it easy for cinema staff to manage operations and have reduced operational times by 22% – invariably driving up revenue.
Additionally, a good UI/UX design can decrease the learning curve of an unfamiliar software, making it easy for staff training and onboarding. CINEsync achieves this with familiar workflow patterns throughout the software and decluttered interfaces.
Intuitive customer interfaces
CINEsync’s comprehensive product suite includes a self service KIOSK solution, white label web platform as well as iOS and android mobile apps. These solutions have immensely helped cinemas to drive user engagement, retain customers and increase sales. The clear, intuitive and accessible user interfaces have led to a quicker purchasing process and significantly reduced wait times encouraging cinema patrons to keep coming back.
Seamless ticketing solutions and cinema POS
The advanced ticketing and concession sales solution is a highlight of CINEsync’s offering. Cinema customers can easily purchase tickets, concession, merchandise, gifts, memberships and other cinema offerings online or at the box office. Advanced features like dynamic pricing, real-time availability, product customizations, discounts and offers are available on all sales channels including, website, mobile apps, cinema POS and self service KIOSK which streamlines the ticketing process and minimizes frustration.
User based loyalty and membership offers
Customer loyalty is key to the success of a cinema. CINEsync’s tailored loyalty schemes, annual and lifetime membership programs and cinema gift cards can increase customer retention and create a sense of patronage among the customers while making them spend more at the cinema. In addition to the program management, cinemas are able to use the wealth of customer data to give a personal touch to the promotional and marketing efforts.
All-inclusive restaurant and concession solution
CINEsync brings you a comprehensive F&B management solution that includes inventory control, supplier and purchase orders, multiple restaurants and kitchen management, concession items with modifiers, KOT solution, concession POS and restaurant POS with dine-in functionalities. This all-encompassing solution caters to diverse needs of any exhibitor ranging from cinemas with concession stand setups to ones with dine-in experiences.
Powering data-driven decisions
With CINEsync’s sales analytics and reporting tools, cinemas get valuable insights into customer behavior and spending habits. Data-driven insights have helped cinema operators make smarter decisions about scheduling, pricing, and promotions, leading to maximized revenue.
Compatible digital solutions
Moreover, CINEsync connects seamlessly with other vendor solutions such as TMS, reporting providers, and resellers, easing the operational hassle on a day-to-day basis. This integration capability ensures that cinemas can maintain smooth operations without being bogged down by technical difficulties.
CINEsync provides a total cinema management solution with enhanced user experiences, advanced ticketing and concession selling system, streamlined management and real time analytics. CINEsync has revolutionized the theater experience for exhibitors as well as their audiences by making it fresh, fun, and easy. Visit CINEsync to learn more.
Contact Information
CINEsync
973-963-0546
[email protected]
https://www.cinesync.io/
SOURCE: CINEsync
